Frequently Asked Questions
Find answers to common questions about LiteStep theme installation, customization, and features.
General Questions
What is LiteStep?
LiteStep is a modern, responsive Shopify theme designed for online stores. It features clean design, powerful customization options, and all essential e-commerce functionality.
What Shopify plans does LiteStep work with?
LiteStep works with all Shopify plans, including Basic Shopify, Shopify, and Advanced Shopify. Some advanced features like multi-currency support require Shopify Markets.
Is LiteStep mobile-friendly?
Yes, LiteStep is fully responsive and optimized for mobile devices. It provides an excellent shopping experience on smartphones and tablets.
Installation & Setup
How do I install LiteStep?
You can install LiteStep via the Shopify Theme Store. See our Installation Guide for detailed instructions.
Can I preview LiteStep before making it live?
Yes, after installing LiteStep, you can preview it by clicking "Preview" in your Shopify admin before publishing it as your live theme.
Do I need coding knowledge to use LiteStep?
No coding knowledge is required. LiteStep can be fully customized using Shopify's visual theme editor. However, basic HTML/CSS knowledge can help with advanced customizations.
Customization
How do I change colors and fonts?
Go to Online Store → Themes → Customize, then use the "Theme settings" panel to modify colors, typography, and other design elements.
Can I add my own logo?
Yes, you can upload your logo through the theme customizer under Header settings. Supported formats include PNG, JPG, SVG, and GIF.
How do I set up my homepage?
Use the theme customizer to add and arrange homepage sections like Hero, Featured Collection, Image with Text, and Newsletter signup.
Features
Does LiteStep support product variants?
Yes, LiteStep fully supports Shopify product variants with options for dropdowns, color swatches, and size selectors.
Can I sell subscription products?
Yes, LiteStep is compatible with subscription apps like Recharge and Bold Subscriptions. Install your preferred app and the theme will display subscription options automatically.
Does LiteStep support multiple currencies?
Yes, if you have Shopify Markets enabled, LiteStep will automatically display a currency selector for international customers.
Performance & SEO
Is LiteStep fast?
Yes, LiteStep is optimized for performance with features like lazy loading, optimized images, and minimal JavaScript. Page speed may vary based on your content and installed apps.
Is LiteStep SEO-friendly?
Yes, LiteStep includes SEO best practices like proper heading structure, meta tags, structured data, and fast loading times.
How can I improve my store's loading speed?
Optimize your images, limit the number of installed apps, use Shopify's built-in CDN, and enable browser caching in your settings.
Troubleshooting
My changes aren't showing up. What should I do?
Try clearing your browser cache, disable browser extensions, or view your store in incognito mode. Changes may take a few minutes to appear.
The mobile menu isn't working. How do I fix it?
This is usually caused by a conflicting app or JavaScript error. Try disabling recently installed apps one by one to identify the conflict.
Products aren't displaying correctly. What's wrong?
Check that your products are published, have images uploaded, and are assigned to the correct collections. Also verify that inventory is available.
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help.